Shipping policy

Shipping Policy

Shipping & Delivery

All orders are shipped via USPS Ground Advantage or USPS Priority Mail with tracking and carrier-provided insurance.

Once a package has been marked as delivered by the carrier, Castle Bound Supply Co. is not responsible for lost, stolen, or misdelivered packages, including those marked as delivered but not received.

We are not responsible for:

• Shipping delays caused by the carrier

• Incorrect addresses entered at checkout

• Packages stolen after delivery

Customers are responsible for ensuring shipping details are accurate at checkout.